Shipping & Return
Shipping Policy
chocolates are hand crafted on orderly basis. Thus, your order will be processed and dispatched with in 2 working days and will be shipped within 4-6 days.
Cancellation Policy
You can cancel your order before the product has been shipped by mailing us at thehashtagchocology@gmail.com. Your entire order amount will be refunded.In case the item you have ordered has been shipped but has not yet been delivered to you, you may still cancel the order online. Your refund will be processed once we receive the originally ordered item back from the courier.
Return & Refund Policy
Chocolates are not meant for exchange. Our Return policy lasts 5 days. If 5 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Money Back Guarantee
Privacy Policy
Privacy Policy
chocology.shop will collect personal information from you which are required for fulfillment of orders placed on the website. This may include your name, phone number, email address, and postal address as well as financial information such as credit card and its expiration date. If we have trouble processing your order, we will be reaching you to you using the contact details provided by you. Email Addresses : If you contact us by email through the chocology.shop website, we may keep a record of your contact information and correspondence. We reserve the right to use your email address and any other personally identifiable information that you provide to us to respond to you and to send you marketing materials for our own products and services. We will not share your information with outside parties who wish to market other products and services to you. Policy Changes :We may change our Privacy Policy from time-to-time. We encourage you to refer to this Privacy Policy on an ongoing basis so that you understand our current Privacy Policy